CeramicSys is the friendly studio management tool made for small pottery businesses. Keep customers happy, cut admin chaos, and send professional pickup SMS, all in one place.
If any of these hit close to home, you're exactly who we had in mind.
Stop spending your evenings on spreadsheets and sticky notes. CeramicSys handles the busywork so you can focus on what you love, the craft.
Your customers love you, but the endless status messages are exhausting. Automated SMS updates mean they always know, without you lifting a finger.
Class details, contact info, special notes, scattered everywhere. CeramicSys keeps every customer and every piece organised in one clean place.
Texting customers from your personal phone doesn't feel right. CeramicSys gives your studio a proper, branded messaging workflow from day one.
A quick walkthrough of the core studio workflow, tracking, kiln flow, and customer updates.
CeramicSys is a customer management system designed specifically for pottery studios. Simplify your workflow, reduce admin, and keep customers in the loop, without the chaos.
You didn't start a pottery studio to manage spreadsheets. CeramicSys handles the admin so you can spend more time creating, and less time chasing customers.
Give your customers parcel-tracking style updates for their ceramic creations. They'll stop messaging you, and start trusting you even more.
Attach photos and notes to each piece, so your team can identify anything instantly, avoid costly mix-ups, and keep every detail searchable.
CeramicSys came at the most perfect time for our pottery studio — we were growing so quickly and struggling to keep up with organisation and communication with all of our students, leading to some stressful situations for our staff. With CeramicSys we are now organised and have streamlined all information and communications with students. At any point we and our customers can see the status of their ceramic pieces. This program is a game changer. It's saving us so many hours a week, and we're a lot less stressed.
Yes absolutely. CeramicSys makes it so much easier to contact people. Customers get updates automatically so we're not constantly chasing them up. It's made a huge difference for us.
CeramicSys is free to use. SMS packs are pre-paid credits for customer messages, no subscriptions, no monthly plans. Perfect for small studios.
Pay-as-you-go SMS credits
Great if you send under ~15 SMS/day (or just want to test the workflow).
No subscriptions. Top up anytime.
Pay-as-you-go SMS credits
Best value for most studios - lower cost/SMS without overcommitting.
No subscriptions. Top up anytime.
Pay-as-you-go SMS credits
Ideal for busy studios sending frequent updates and reminders.
No subscriptions. Top up anytime.
It's the simplest "yes". Test the workflow, send real pickup texts, and top up later if you need more.
Better value per SMS and enough credits for steady weekly pickup volumes.
Lowest cost per SMS, great for busy studios and peak-season reminders.
No. CeramicSys is free to use - you only buy SMS credits when you want to message customers.
Yes - anytime. Start with the Starter Pack if you're just testing the waters.
Usually 1 credit ≈ 1 SMS to an Australian mobile number. Long messages or emojis may use multiple SMS parts.
| Pack | Who it's for | Price | Credits | Approx. Cost / SMS |
|---|---|---|---|---|
| Starter Pack | Trial / light usage | $75 | 500 | $0.15 |
| Standard Pack | Most studios | $150 | 1,200 | $0.125 |
| Large Pack | High volume | $330 | 3,000 | $0.11 |
1 credit ≈ 1 SMS to an Australian mobile number. Long messages or emojis may use multiple SMS parts. International SMS rates vary, contact us for details.
No problem. Send us a message with any questions and we'll get back to you within 1 business day. When you're ready, applying takes about 2 minutes.
Or email us directly
[email protected]Got something specific to ask? We'll reply within 1 business day.
